Efficiently Patent Filing
Year: 2016. Deliverables: Patent Dashboard. Agency: iA Tokyo. Client: WIPO. Services: UX/UI Design, Project Coordination.
WIPO approached our team to improve their international patent filling system. The localized system has been in use for a long time and it was in need of a thorough update.
By having extensive conversations with stakeholders and observing the patent filing process, the team was able to gather essential insights that helped identify user behavioral patterns and shape prototypes and the final design, like the large numbers of screens to complete and that most filing is done by paralegals while most attorneys don't even touch the system.
With those insights in mind, the team prototyped several iterations that were tested in the US, Europe, and Japan, resulting in a clean aesthetic and a nimble filing process.
By having extensive conversations with stakeholders and observing the patent filing process, the team was able to gather essential insights that helped identify user behavioral patterns and shape prototypes and the final design, like the large numbers of screens to complete and that most filing is done by paralegals while most attorneys don't even touch the system.
With those insights in mind, the team prototyped several iterations that were tested in the US, Europe, and Japan, resulting in a clean aesthetic and a nimble filing process.